INFICON Now is offering Field Service on select INFICON Leak Detection Products in the United States and Canada.
Services offered:
- Preventative Maintenance
- Calibration
- Application Support
- Repairs
- Training
Response time dependant on repair location and technician availability. For more information, please reach out to us at service.usa@inficon.com
Welcome to our Service Request page. From here, you can request a return authorization number and begin the
process of getting your equipment serviced.
Please be sure to have your company contact information and equipment details available to aid you in completing
the form.
Important! You are encouraged to contact technical support at 1-800-223-0633 to help
troubleshoot the problem prior to completing this form. This may allow you to get the unit up and running at your
facility without the need for return to the factory. You may leave the Service Engineer Contacted (name) field
blank if you're confident all onsite troubleshooting is complete.
Please note: we can accept only one product family/type per request. We can accept up to four instruments per
family/type.
There are five sections to this form which should take you 3-5 minutes to complete:
- Service Engineer Contact Information
- Company Information
- Product Information
- Declaration of Contamination Certification (if required)
- Service Type
(A purchase order is required for billable repairs. If you do not have
a purchase order number at this time, a service representative will contact you after receiving this completed
form.)
